Return Policy

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Returns
We have a 30 day return policy for items that are damaged/defective. We will not honor return requests for buyers remorse.

If your item has arrived and is damaged/defective, please contact us immediately at luxnmod@luxnmod.com. Be sure to include your order number and images of the damage/defect.

Refunds
Once your return requested has been completed, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at luxnmod@luxnmod.com.


Shipping
Please contact us prior to returning your order. Returns made without prior approval will be refused.